Network Engineer

2–4+ years of field service, technical support, or systems troubleshooting experience.

Experience supporting hardware systems, networking devices, or integrated technology platforms.

Strong customer-facing communication skills with the ability to explain technical concepts to non-technical users.

You join the gold standard in school safety software.

You will join a company where innovation and customer collaboration are part of what drives new product development to help keep kids safe.

You will work with diverse teams made up of some of the best minds in the industry.

You will get exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities for our employees.

You will have access to a robust benefits package that includes:

Remote-first philosophy

The Raptor Safety Specialist serves as the primary technical liaison and trusted partner for school districts using Raptor Technologies solutions.

This role ensures that district staff have a reliable, knowledgeable resource who can support troubleshooting, system optimization, staff training, and consultation across the full Raptor product ecosystem.

Supporting school buildings across Northern Virginia, the Advisor works directly with district administrators, school staff, and internal Raptor teams to maintain system reliability, resolve technical issues, and help customers maximize the value of their Raptor solutions.

This position requires a combination of technical troubleshooting, field service expertise,

customer engagement, and training delivery, with regular travel to customer sites within a 100-mile radius.

Serve as the district’s primary technical liaison and trusted advisor for all deployed Raptor solutions.