ServiceNow

Manager, AMS Media

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At a Glance

Location
Santa Clara, California, United States
Employment
Full-time
Posted
2026-03-19T19:49:16.343Z

Key Requirements

Domain Knowledge

  • Media

Requirements

8 years in paid media planning and execution (agency or client-side); B2B or Tech experience a plus

Demonstrated experience in the quality oversight and validation of complex campaign activations, ensuring high-fidelity execution against strategic standards

Experience in digital and offline channels with an emphasis on addressable media and ABM tools and platforms

Familiarity with campaign set up, ad operations, tracking, and analytics platforms

Proven ability to manage budgets, pacing and reconciliation

Expertise in validating data and performance reporting to glean insights

Compensation & Benefits

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.

Learn more here

. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Responsibilities

This operational role supports the Senior Manager in the execution and tactical governance of a portfolio of performance campaigns in the Americas across paid channels.

This is a hands-on role ideal for a media professional ready to expand beyond tactical management into strategic impact — owning workstreams, partner relationships, and execution excellence.

Campaign Execution Oversight:

Manage and govern the activation process for the media Agency of Record, performing rigorous validation of platform-level targeting and setup to ensure strategic alignment

Work with the agency to identify campaign performance risks and opportunities for optimization

Translate execution signals into campaign optimization and improvements

About the Company

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.