ServiceNow
Manager, AMS Media
At a Glance
- Location
- Santa Clara, California, United States
- Employment
- Full-time
- Posted
- 2026-03-19T19:49:16.343Z
Key Requirements
Domain Knowledge
- Media
Requirements
8 years in paid media planning and execution (agency or client-side); B2B or Tech experience a plus
Demonstrated experience in the quality oversight and validation of complex campaign activations, ensuring high-fidelity execution against strategic standards
Experience in digital and offline channels with an emphasis on addressable media and ABM tools and platforms
Familiarity with campaign set up, ad operations, tracking, and analytics platforms
Proven ability to manage budgets, pacing and reconciliation
Expertise in validating data and performance reporting to glean insights
Compensation & Benefits
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Learn more here
. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Responsibilities
This operational role supports the Senior Manager in the execution and tactical governance of a portfolio of performance campaigns in the Americas across paid channels.
This is a hands-on role ideal for a media professional ready to expand beyond tactical management into strategic impact — owning workstreams, partner relationships, and execution excellence.
Campaign Execution Oversight:
Manage and govern the activation process for the media Agency of Record, performing rigorous validation of platform-level targeting and setup to ensure strategic alignment
Work with the agency to identify campaign performance risks and opportunities for optimization
Translate execution signals into campaign optimization and improvements
About the Company
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.