Business Startup Specialist I

1+ years customer service experience in call center, sales, hospitality, retail, or service industries with a proven track record of excellence

High-volume phone skills with experience handling 50+ daily interactions while maintaining professional standards and customer satisfaction

Proven ability to build trust and provide consultative solutions - experience working with first-time buyers, clients making significant decisions, or customers requiring personalized guidance

Strong problem-solving capabilities, including researching customer needs, resolving complex issues, and de-escalating challenging situations

Technical proficiency with CRM systems, multiple software platforms, and the ability to quickly learn new technologies

Experience with data entry, payment processing, and maintaining detailed, accurate records

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Medical, Dental, Vision Insurance

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401k, With Matching Contributions

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Paid Time Off

Inc Authority has been the corporate formation specialist for over twenty years. Founded in 1989, Inc Authority and its associated companies have formed and represented over 70,000 Corporations and LLCs worldwide. We offer the most comprehensive range of services under one roof, including corporate business formation and strategy, tax planning, bookkeeping, and estate and retirement planning. We are dedicated to providing the highest standard of customer service.

Inc Authority is a business formation company headquartered in Nevada that specializes in helping businesses launch and grow throughout the U.S.  We have multiple avenues of career growth with opportunities to advance with our growing organization.  We promote a culture of diversity, inclusion, and work-life balance. Our core values consist of Service Excellence, Teamwork, Ownership, Respect, and Integrity.

Overview

As a Business Startup Specialist, you'll be responsible for guiding our new business owners through the launch of their businesses with our formation services, while illuminating the value of our offerings and demonstrating how we can enhance their lives. You'll be more than just a salesperson-you'll be a trusted advisor to our clients and a key player in our journey!

This position will be on-site at our Reno, NV office.

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