Associate, New Verticals - Convenience Strategy & Operations

You let data win arguments, and you’re comfortable pulling your own data in SQL and building models in excel.

You're energized by AI tools

You bring a builder's mindset to AI: using it to automate the repetitive, accelerate the analytical, and unlock work that would otherwise require a larger team.

DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers.

We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

You will work on major enterprise merchants to drive customer acquisition, merchant performance, operational excellence, and sustainable growth by identifying & executing against strategic opportunities.

We have two roles open - one role is more focused on growth initiatives across our Enterprise Merchants and one role is more focused on driving continuous improvement and a perfect Consumer experience.

Identifying, validating, and launching high-impact “0-to-1” initiatives that unlock new growth opportunities across the convenience merchant base

Partnering with cross-functional teams to enhance in-app merchandising and optimize the customer journey across the funnel

Developing initiatives that strengthen DoorDash’s position as the preferred destination for convenience shopping through improved selection, discoverability, and quality

Leading operational improvement projects focused on increasing order accuracy, fulfillment speed, and overall customer satisfaction

Our New Verticals team launched in 2020 with the purpose of delighting our customers and empowering local communities outside of just restaurants. Since then, we’ve launched Grocery, Convenience, Alcohol, Retail, and DashMarts while also building merchant services, dasher tooling and consumer products. New Verticals is the growth engine of DoorDash’s business and we are continuing to build and scale new businesses everyday! These roles sit within our Convenience Strategy & Operations - the first vertical we launched outside of restaurants! Convenience is one of our most profitable and accessible verticals with the highest monthly average users across our New Verticals platform - we are growing the team so come join us!