automatticcareers

Technical Account Manager, Newspack

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At a Glance

Location
Remote
Work Regime
remote
Compensation
iscount offers. Salary range: $73,000-$130,000 USD Please note that salary r
Posted
2026-03-20T01:01:41-04:00

Benefits & Perks

Health Insurance

health, vision, and dental insurance; matching retirement/pension contributi

Requirements

core functionality, common plugins, and the WordPress ecosystem.

(You don’t need to be a developer, but you should be comfortable troubleshooting WordPress sites and understanding how things work under the hood.)

Background in client services, account management, or technical support, where you’ve managed relationships and solved problems directly with customers.

Comfort with technical troubleshooting, investigating root causes, and finding creative solutions within constraints.

Compensation & Benefits

Open vacation policy (no set number of days per year). We encourage all employees to take the time they need for vacation, to pursue their own interests, to stay healthy, and to spend time with friends and family.

Home office setup and coworking allowances. Working from a coffee shop? You can use your coworking allowance for the requisite latte!

We happily provide or reimburse the hardware and software you’ll need, as well as books or conferences that promote continued learning.

Company-sponsored life insurance.

Open parental leave (includes maternity, paternity, and adoption). If you’ve been with Automattic for 12 months, your leave is fully paid.

A spiffy set of wireless headphones at your seven-year anniversary.

About the Company

Now in

our 20th year

, we’re the people behind

WordPress.com

,

WooCommerce