srgroupofcompanies

Resident Services Manager - Seniors Living

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At a Glance

Location
Waterloo, Ontario, Canada
Employment
Full-time
Department
Office
Posted
2026-03-18T12:53:30.277Z

Key Requirements

Required Skills

Excel

Domain Knowledge

  • Education
  • Marketing

Requirements

Qualifications:

Persuasive Marketing and Sales experience required

Post Secondary Education with a diploma in Office Administration

Excellent interpersonal, communication and organizational skills

Experience in an Office and or a Care Home setting an asset

Extensive computer literacy skills including Word, Excel and Outlook

Compensation & Benefits

While our Applicant Tracking System uses some AI-enhanced tools, every decision throughout screening, assessing, and selecting candidates is made by real people on our team.

This posting is for a vacant position.

Responsibilities

Make a difference in the lives of your community! In this role you will have the chance to engage with our Residents and create a welcoming atmosphere for new and current Residents.

Position Summary:

Use administrative and sales skills to manage the office and provide tours or engaging conversations with Residents interested in moving in.

Behavioural Qualities:

Engaging, positive attitude--stop and say hi to our Residents and see how they are doing!

Professional and expressive telephone manner – ability to “sell” retirement living

About the Company

We are S&R Group and for over 60 years we have been building communities "where friendships flourish and life is enriched". We are looking for people who, like us, believe the work we do has a positive impact on their community and that together we can continue supporting our Residents and their families.