Risk Operations Specialist

1+ years of experience within risk, customer experience or payment operations, ideally in the fintech space

1+ years experience working with ZenDesk

Experience maintaining personal and group KPIs related to capacity and quality

401K matching and stock options: Feel the investment of working at a hyper-growth startup.

Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees.

Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it.

Office culture: Remote work in the state of Colorado with site level social events and ad hoc in person team working sessions

Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities.

Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fastest-growing B2B payment platform in the US, Melio is working hard to find new and better ways to help small businesses succeed in the ways that work best for them.

Melio's innovative platform has created new and exciting ways to engage US small businesses in the payments ecosystem; and as with any financial innovation, this has also introduced threats and vulnerabilities. The

Risk & Compliance Team

works to protect Melio's platform and users from fraudulent, abusive and prohibited activity. We work cross functionally, with nearly every function in the company, to ensure we are seeing the correct information to make the right decisions.

Our main objectives ensuring our money movement is in line with relevant regulatory obligations and keeping our users safe. Our teams play a critical role in maintaining Melio's reputation, financial stability, and operational continuity.

Competitive compensation packages: We strive to make each and every employee feel valued and appreciated. The annual base salary range for this position is $75,000 - $85,000

Medical, dental, vision: We offer highly competitive and selected plans with 100% coverage, FSA and HSA.

401K matching and stock options: Feel the investment of working at a hyper-growth startup.

Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees.

Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it.

Office culture: Remote work in the state of Colorado with site level social events and ad hoc in person team working sessions