Director, Manufacturing Technical Training

Required Skills and Experience

Bachelor’s degree in: Engineering (Mechanical, Electrical, Industrial, Manufacturing, Biomedical) or Manufacturing Engineering Technology or Operations Management or Supply Chain / Industrial Technology or equivalent technical experience

12+ years of experience in manufacturing, service repair (MRO), technical operations, or manufacturing engineering environments

5+ years leading technical workforce development, technician training, or manufacturing capability programs

Demonstrated experience supporting complex electromechanical assembly and repair operations

Strong understanding of production assembly processes, troubleshooting, and repair workflows

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

Primary Function of Position

The Director, Manufacturing Technical Training will report to senior operations leadership and be responsible for the global strategy, development, and execution of technical training programs supporting Manufacturing, Maintenance Repair & Overhaul (MRO), and Warehousing operations.

This leader will ensure technician readiness across production, service repair, failure analysis, logistics, and materials handling functions. The role will establish standardized technical training frameworks, certification pathways, and competency validation processes to support operational excellence, regulatory compliance, and workforce scalability across the global service and manufacturing network.

As a member of the operations leadership team, this individual will partner cross-functionally with Manufacturing Engineering, Quality, Service Operations, Supply Chain, Planning, Regulatory, and HR to ensure training programs align with product complexity, operational capacity needs, and global expansion initiatives.

The Director will optimize training resources, develop scalable learning systems, and ensure workforce capability keeps pace with new product introductions (NPI), repair complexity, automation, and distribution operations.

Essential Job Duties

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at

Intuitive

. As a global leader in

robotic-assisted surgery

and

minimally invasive care