affirm
Implementation Specialist I
At a Glance
- Location
- United States
- Work Regime
- remote
- Experience
- 1–3 years
- Department
- Operations
- Posted
- 2026-03-17T16:56:20-04:00
Key Requirements
Required Skills
Domain Knowledge
- E-commerce
- Medical
- SaaS
Benefits & Perks
ing 100% subsidized medical coverage, dental and vision for you and your dep
Requirements
Bachelor’s degree or equivalent experience
1-3 years of experience in relevant industry (Tech, eCommerce, SaaS) and/or similar role(s)
Past success in a job, internship, or volunteer role that required written communication with stakeholders, customers, or partners
Exceptional project management, communication, and technical skills to manage client engagements and internal resources
Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and high attention to detail
Nice to have : Previous experience in the payments or e-commerce space
Responsibilities
Provide exemplary support to merchant partners on topics including: marketing best practices, accounting workflows, implementation guidance / troubleshooting
Resolve technical integration issues related to partners’ ecommerce front-end platforms and back-end order management systems
Identify and implement new operational processes to drive efficiency
Develop detailed technical documentation
Engage with internal stakeholders to define cross-functional workflows
Provide product feedback from clients to the Product and Engineering teams to improve overall product performance and feature set