Business Systems Analyst

We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information.

If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities.

Any fraudulent activity should be reported to:

Experience supporting health insurance enrollment operations, including member enrollment, billing, group implementations, exception management, and membership reconciliation.

Knowledge of EDI transactions, including 834 enrollment files and issue resolution.

Experience with data analysis, reporting, dashboards, and operational metrics.

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets,  licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

$66,998.00 - $107,197.00

This role serves as a liaison between Operations, Business, IT, and vendor partners to support enrollment processes, operational stability, issue resolution, process improvement, and technology-driven solutions.

The analyst leverages business and technical knowledge to identify root causes, improve operational performance, support enrollment transaction processing (including 834-related activities), drive process standardization, and enable data-driven decision making.