Travel Operations Coordinator

1-2 years experience in travel operations, coordination or related roles.

Prior experience with FreshBooks, Stripe, and/or other invoicing tools

Familiarity with itinerary-building platforms (especially Travefy).

Working knowledge of travel logistics, including passenger information and preferences (e.g., KTN, FFN).

Comfortable working in a remote, fast-paced environment.

Strong organizational skills with attention to detail and accountability.

Full Time, 5 days per week

Compensation $500 - $800 per month depending on experience.

Shifts: 9 hour shifts (including 1 hour lunch break); day or night depending on business needs

We are excited about the possibility of you joining us in this venture and look forward to seeing the profound impact you will have on our organization.

Billing & Payment Processing

Create and manage invoices using FreshBooks.

Handle multi-method payments including Stripe (credit cards), Crypto, PayPal, Wire, and ACH.

Track and reconcile client payments across multiple methods.

Collaborate with internal teams to ensure billing accuracy and resolve discrepancies promptly.

Itinerary Management

FlyFlat is redefining luxury and high-volume travel operations by combining precision, speed, and personalized service. Our concierge and travel operations teams ensure seamless billing, itinerary creation, and client support. With a focus on excellence and efficiency, we empower our clients to travel effortlessly while supporting our global team members with the tools and environment they need to thrive.

Introduction:

As a Travel Operations Coordinator at FlyFlat, you will play a central role in ensuring smooth client experiences by managing billing, payment workflows, and polished itineraries. This remote role is ideal for someone detail-oriented, organized, and proactive, with a passion for travel logistics. If you excel in fast-paced environments and enjoy problem-solving, this opportunity will allow you to grow and make a meaningful impact.