Front Desk Clerk

2 - 5 years of related hospitality and customer service experience required

Ability to handle high traffic volume of phone and front desk inquires

Strong customer service and attention to detail skills

COMPETENCIES FOR SUCCESS

Teamwork

Results orientation/operational excellence

Holding self and other accountable

Operational business thinking

All your information will be kept confidential according to EEO guidelines.

Provide administrative support to Supervisor by preparing monthly reports as it pertains to contractual requirements and assist with department functions, requests, and reports as required

Extract information from automated databases to prepare standard reports; ensure that proper grammar, spelling, and format are utilized

Conduct reviews of existing department standard operating procedures, administrative procedures and department policies and provide updates to Supervisor

Assist guests with special accommodation requests for luggage assistance

Conduct inventories of supplies, materials, and equipment needed to support lodging operations

Assist supervisor in mediating and resolving routine occupant complaints and disputes

CMI is now a part of the Dexterra Group!

CMI Management LLC is headquartered in Alexandria, VA and is a proven provider of efficient business, technology and facilities management solutions designed to help government and commercial clients reduce operational costs, operate at optimum performance and access the information needed for daily and long-term productivity. CMI has been in business for over 30 years and is well established in the federal contracting arena.  Please visit www.cmimgmt.com to learn more about our company!