Customer Service and HR Coordinator

Experience in a manufacturing environment preferred

Experience with data entry, order processing, or HR administrative support strongly preferred

Familiarity with ERP (e.g., Epicor), CRM, and/or HRIS systems highly desired

Proficiency in data entry and system navigation

Respond to employee inquiries regarding HR processes, benefits, and policies

Assist with benefits administration and documentation

Provide bilingual support to Spanish-speaking employees

Support employee communications and HR-related documentation

: $23.00 - $27.00 / Hour

Cicoil, a leading manufacturer of flexible flat cables and cable assemblies, is seeking a Customer Service and HR Coordinator to support both customer service and human resources functions at our Valencia, CA facility.

Founded in 1956, Cicoil has built a strong reputation for delivering high-performance cable solutions used in mission-critical applications across a wide range of industries.

Our patented extrusion process and proprietary Flexx-Sil material enable the production of highly durable, flexible cables designed to withstand extreme environments and demanding operating conditions.

This role plays a key part in supporting daily business operations by managing customer order entry, maintaining accurate system data, coordinating customer requests, and assisting with HR processes such as recruiting, onboarding, and employee support.

Working closely with internal teams, this position helps ensure the timely delivery of both standard and custom-engineered cable solutions, often manufactured and shipped within industry-leading turnaround times.

Support cross-functional projects and team initiatives