Transfer Center Coordinator I

Customer Service, Critical Thinking Skills

Problem Solving, Relationship Building, Interpersonal, Negotiation

Nice to have:

Required

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than

part-time (including

per diem

colleagues, adjunct faculty, and Jeff Temps

), have access to medical (including prescription) insurance.

here

The Transfer Center Coordinator I coordinates all aspects of Transfer Center and telemedicine cases including facilitating physician to physician communication and logistics related to patient transfer.

This includes scheduling and assigning transports, documenting transfer activity, facilitating communication for transfers and completing ADT functions in Epic.

The incumbent also takes calls for Emergency Medical Services (EMS), triaging calls using Emergency Medical Dispatch (EMD) protocols and providing callers with pre-arrival instructions.

2 years Customer service experience required

1 year Transfer Center or EMS experience preferred