Strategic Customer Success Manager, Public Sector

Bachelor’s degree or higher preferred.

10+ years of experience in account management, customer success, or healthcare management, ideally in B2B2C environments and at early-stage companies.

Previous experience driving forecasting, renewals, and upsell revenue.

Previous experience managing Fortune 100 and public sector customers, and overseeing a portfolio valued at $25M or more.

Strong understanding of sales motions similar to pharma sales roles, emphasizing relationship building and portfolio expansion.

Exceptional communication skills, with the ability to collaborate effectively and build trusted relationships.

Note

: We have even more benefits than listed

here

and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to

One Medical

Serve as a product expert

and advocate for mental health, supporting one of Spring Health’s largest and most impactful partners.

Ensure utilization metrics are achieved

by partnering with your customer to promote Spring Health across their employees.

Own forecasting projections

for revenue, renewals, and upsell opportunities across your portfolio, ensuring the delivery of accurate forecasts.