Temporary Part-Time Spa Therapist - Robson Street Lush Spa

1-2 years massage therapist experience in spas and wellness locations with strong understanding of spa and wellness business processes and opportunities

Ability to learn and administer full catalog of spa treatments on offer

Passionate about all things wellness, and delivering the ultimate engaging client experience

Outstanding customer service mindset with ability to create meaningful customer experiences

Proven customer/client consultation experience

Experience with consultation-based customer service models

Customer Experience & Sales:

Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique customer experience that makes every client feel welcome, meets their needs and makes their day.

Lead spa treatment preparation and delivery of full catalog of spa services

Performs best in class treatments to ensure an outstanding customer experience

Provides guidance and treatment information to customers throughout spa experience

Building the Brand: educate our clients on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging through community engagement and other traffic-driving initiatives.