Box Office Staff - Texas Trust CU Theatre Grand Prairie

Excellent customer service skills

As a member of Guest Services the

is responsible for providing excellent customer service and processing single ticket transactions to various AEG events.

The Ticket Seller is responsible for greeting guests, providing event information, handling cash and tickets with accuracy, and assisting guests when issues/problems arise.

Accurately and efficiently processes orders for and collect payments from guests.

Follow cash handling and inventory procedures to ensure security of assets and inventory.

Greet customers with a positive and friendly demeanor.  Assist guests by providing information, answering questions and processing requests.

Resolve customer concerns by providing superior customer service, utilizing common practices for resolution and escalating to supervisor when needed.

, while handling cash and accepting payments for transactions, accurately counting money, and returning change in the full amount.

Balance and reconcile cash and receipts at the end of each shift with manager or supervisor.