Compliance Coordinator (Customer Onsite)

Bachelor's degree or equivalent working experience

1-3 years related experience in customs compliance operations, import or export operations preferred

Customs Brokerage License, IATA/FIATA preferred

Understanding of international trade and customs regulations, incoterms and impacts to supply chain

Knowledge of international air, and ocean transport logistics processes

Excellent customer service skills, including negotiation, proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

Expeditors offers excellent benefits:

Paid Vacation, Holiday, Sick Time

Health Plan: Medical, Dental, Vision

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development Program

The Compliance Coordinator supports the efficient and timely movement of goods worldwide. Ensures legal compliance and provides import/export administration and control within rules and regulations.  Interfaces with internal and external customers, freight forwarders, customs officers and other functional areas to ensure coordination and logistics of shipment.

Key Responsibilities:

Build customer relationship and provide excellent customer service, understanding their needs and goals

Identify and address issues that may impact customer satisfaction and work on solutions to improve the overall customer experience

Monitor and manage ticketing system for customs compliance requests and resolve quickly

Monitor compliance at all times to ensure 100% adherence to laws, regulations, corporate policy, customer policies and requirements

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

19,000 trained professionals

350+ locations worldwide

Fortune 500

Globally unified systems