Regional Service Quality Engineer (m/f/d)

Silicone product/application knowledge preferred

Knowledge/Experience about packaging technology

Automotive/Healthcare)

Base Pay Range: €78.000 - €114.400

Compensation for this role will be competitive and aligned with market practices in the respective location. Actual pay is determined based on several factors, including but not limited to experience, education, skills, and geographic location. Where applicable country-specific salary ranges will be communicated during the hiring process based on local pay transparency regulations.

If you are interested in this position, we’d ask that you apply! #BePartoftheSolution

This role may also be eligible for variable incentive compensation. Any such incentives are governed by the terms of the Company’s applicable plans and are based on company performance and/or individual performance.

At Momentive, we value your well-being and offer competitive total rewards and development programs. Our inclusive culture fosters a strong sense of belonging and provides diverse career opportunities to help you unleash your full potential. Together, through innovative problem-solving and collaboration, we strive to create sustainable solutions that make a meaningful impact.

Join our Momentive team to open a bright future.

Contributor to the development and execution of the Momentive Regional Quality Strategy for customer-facing objectives.

Provides direction in alignment with the Momentive Global Quality Strategy to all participants involved in the complaints and quality-related customer inquiry fulfillment process.

Work with the Regional Business, functional teams (SC, CS, Logistics) and external logistic partners to evaluate and improve processes affecting service quality in line with industry standards.

Develop and maintain documentation (SOPs, work instructions, RCCA, 8D quality reports).

Point of contact for sales and customers regarding service quality topics related to existing or new businesses.

Responsible for Root Cause Corrective Actions (RCCA) and SAP transactions associated with service quality complaints and business as well as highly specialized quality requests to get approval for customer growth projects.

Momentive is a premier global advanced materials company with a

cutting-edge

focus on silicones and specialty products. We deliver solutions designed to help propel our customer’s products forward—products that have a profound impact on all aspects of life, around the clock and from living rooms to outer space. With every innovation, Momentive creates a more sustainable future. Our vast product portfolio is made up of advanced silicones and specialty solutions that play an essential role in driving performance across a multitude of industries, including agriculture, automotive, aerospace, electronics, energy, healthcare, personal care, consumer products, building and construction, and more.

Momentive believes a diverse workforce empowers our people, strengthens our business, and contributes to a sustainable world. We are proud to be an equal opportunity employer

.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by law.