Community Coordinator - Warranty

Knowledge of JD Edwards would be an asset.

Bilingual.

In keeping with the Mattamy Mission of providing The Best Homeowner Experience, the Community Coordinator \u2013 Warranty provides exceptional customer service to Mattamy homeowners, trade partners and internal staff while performing office administration duties to ensure that homeowner needs are met in a timely manner.

What you\u2019ll do

Contribute to our mission to deliver the best homeowner experience in all interactions with internal and external stakeholders.

Answer all telephone calls and respond to homeowner telephone inquiries within 24 hours including taking detailed messages and distributing to appropriate personnel.

Respond and/or sort & distribute all incoming emails, faxes,

\u00A0

Access to reliable transportation as some locations do not have bus service.

Demonstrated experience in conflict resolution in a customer service environment required.

Exceptional interpersonal / customer service skills in dealing effectively with the public / homeowners.

Mattamy Homes

is the largest

family-

owned homebuilder in North America, with 40-plus years of history across

Canada

and