Manager, User Research

8+ years of experience practicing UX Research for digital products, with 2+ years of experience managing or mentoring a team of researchers in a fast-paced environment.

You don’t just execute a roadmap; you build a strategic talent engine. You have a track record of ensuring your team is an influential partner in the product-shaping process, moving beyond "service" research to architectural partnership.

You thrive in ambiguity and enjoy defining new product primitives from first principles. You are comfortable navigating the "messy" transition from raw foundational insights to sharp, opinionated product strategy.

You have deep expertise in a wide range of qualitative and quantitative methods, but you aren’t precious about the process. You have the experience to be "scrappy and crafty" when needed—knowing exactly how to lean on your intuition to navigate constraints and get to the right answer responsibly without a formal script.

You are deeply curious about how emerging technologies and AI are reshaping human mental models. You can translate complex shifts in user behavior into durable research frameworks that inform long-horizon innovation.

You are a persuasive communicator who builds high-trust relationships with Product, Design, and Engineering leadership. You enjoy "role-blending" to ensure the voice of the customer is the heartbeat of the development lifecycle.

Own the end-to-end UXR roadmap for your area, identifying and prioritizing research needs in partnership with Product, Design, and Engineering leadership

Lead foundational, generative, and evaluative research to ensure Asana is usable, desirable, and meets core user needs

Build and manage a Design Partner Group (DPG): recruit members, plan and execute ongoing feedback sessions and studies, create insights reports, and maintain program operations, including incentive tracking and member rotation

Drive future-looking research to understand the evolving developer landscape—including AI-native workflows, coding agents, role blending, and emerging tools—and translate those insights into strategic product recommendations

Partner closely with cross-functional teammates to inform pre- and post-launch strategy, synthesizing qualitative and quantitative learnings to shape beta, V1, V2, and beyond

Champion durable research frameworks as foundations for product thinking and innovation; elevate insights throughout the company to help teams understand impact and opportunity costs