Trainer

3+ years of experience in automotive, training, or consulting, preferably with a focus on connected vehicle technology.

Strong understanding of connected services and their value proposition.

Proficient in using CRM and other sales-related software.

Chance to make a significant impact on Ford's connected services strategy.

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

The Dealer Strategy and Enablement Team is driving the adoption of Connected Services throughout the Ford Dealer network.

Ford has introduced several services including BlueCruise, Connectivity Package, Security Package, Mustang Mach-e Performance Upgrade, all designed to enhance the customer experience and maximize the value of Ford's connected vehicle services.

This project focuses on training and supporting the top 180 dealers nationwide to drive activation for available trials and the sales of One-Time Purchase (OTP) options like BlueCruise, Mustang Mach-e Performance Upgrade, and Ford Connectivity Package.

The Connected Services Field Trainer will be responsible for delivering targeted training and consulting to assigned top-performing Ford dealerships.

You will empower dealership personnel with the knowledge, tools, and skills necessary to effectively sell, activate, and support connected services, including OTP options.

This role requires a strong understanding of connected vehicle technology, excellent communication and training skills, and a proven ability to drive results.

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice.