Team Lead, Sales Operations

4–7+ years in Revenue Operations, Marketing Operations, Sales Operations, or related GTM roles

Strong understanding of lead management, lead qualification, lifecycle stages, and top-of-funnel GTM processes

Hands-on experience with CRM and marketing automation platforms (Salesforce required; Marketo, Pardot, or HubSpot preferred)

Experience with lead routing tools (LeanData, Q-Assign, ChiliPiper, Distribution Engine, etc.) is a strong plus

Analytical mindset with ability to turn data into insights and insights into action

Excellent stakeholder management and communication skills, comfortable driving alignment between Marketing, SDR, and Sales

Lead Flow & Routing Ownership

Own end-to-end Lead Flow processes, ensuring every inbound lead is assigned to the right person/team with speed, accuracy, and fairness

Maintain and evolve routing logic and rulesets in partnership with Marketing Ops and SDR leadership

Monitor SLA adherence for lead follow-up; establish processes to flag, escalate, and resolve SLA breaches

Cross-Functional Partnership

Act as the primary operational partner for Marketing (demand gen, field marketing, marketing ops) on top-of-funnel flow and conversions

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our

Leadership Commitment,

guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone.