uassistsus
Customer Service Representative - Onsite
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At a Glance
- Employment
- internship
- Experience
- 2+ years
Key Requirements
Required Skills
CRMExcelMicrosoft Office
Domain Knowledge
- Education
Requirements
Education:
High school diploma or equivalent.
Experience:
Minimum of 2 years of customer service experience in a fast-paced environment.
Language:
Advanced English proficiency (written and spoken).
Responsibilities
Provide timely and professional customer support through live chat, email, and phone.
Respond to customer inquiries, troubleshoot issues, and resolve concerns effectively.
Communicate clearly and professionally in English, both written and spoken.
Utilize technology tools such as CRM systems, Microsoft Office Suite, and Google Workspace to manage customer interactions and track cases.
Document customer interactions accurately and maintain organized records.
Collaborate with internal teams to ensure customer needs are met and issues are resolved promptly.