Service Provider Manager I Facilities Industry

5-8 years of experience in vendor management, Service Provider management, contract negotiation, trade sourcing, service-related sales, facilities services, or a related operational field.

Comfortable using AI agents and AI-assisted tools as a primary way to analyze work, identify risk, prepare communication, and drive follow-up.

Supply chain knowledge, specifically with trade sourcing expertise.

Strong financial, analytical, and business acumen.

Ability to analyze coverage models, provider performance, pricing, and financial impact.

Facility maintenance experience or experience with HVAC/R, plumbing, electrical, or other trade services.

Vixxo is seeking a full-time Service Provider Manager out of our Colwich, KS office to help build, retain, and improve a qualified network of Service Providers across assigned regions, customers, and trades.

Vixxo is pivoting how we deliver facilities services.

We are moving toward trade-specialized, AI-first operating models because they create stronger performance, better customer outcomes, clearer accountability, and deeper provider relationships.

The Service Provider Manager is a critical role in that model.

This role is responsible for the growth, usage, performance, contract compliance, pricing discipline, and retention of the Service Provider network.

The Service Provider Manager negotiates with Service Providers, establishes durable partnerships, supports Vixxo Service Centers and Account Operations, and acts as a strategic liaison with Service Providers for the overall delivery of service.