Inbound Sales Development Representative (SDR)

Familiarity with CRM tools like Salesforce or HubSpot

1–2 years of experience in a similar role, ideally in SaaS or tech

Prior experience in inbound sales at a SaaS company

Familiarity with marketing automation and lead nurturing processes

We believe in transparency. The compensation for this role is $60,000 base + $27,768 variable = $87,768 USD OTE (or equivalent in local currency) depending on experience and subject to market rate adjustment.

We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including

100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family

. We also offer

16 weeks paid parental leave, unlimited PTO

, stipends for remote work and wellness, a professional development budget, and more.

I lead the Inbound Sales Development team here at Customer.io, and we’re growing.

to join our EMEA team and help us connect with potential customers.

Your role will be all about understanding their needs, qualifying them, and setting up meetings for our Account Executives.

You’ll work closely with both our marketing and sales teams to make sure our leads are top-notch and help us build a strong pipeline.

Be the first point of contact for inbound leads — understand their needs and kick off the qualification process

Qualify leads from various sources (website, product trials, etc.) to determine fit and readiness to speak with an Account Executive