Partner Success Manager

4+ years of relevant experience in a client-facing role, whether in consulting, customer success, or a high-growth technology company

Quantitatively inclined and data savvy; you draw quick, insightful conclusions from complex data sets and turn raw numbers into clear, actionable recommendations

A chance to be part of a company recognized for its commitment to social impact

Hybrid working and a beautiful office in the heart of Paris (Saint-Lazare)

Competitive compensation, including stock options

25 days of annual leave plus RTT days

Meal vouchers provided through Swile

Medical, disability, and life insurance covered through Via

Own the success of transportation systems in your partners' cities, serving as the primary point of contact for executive city and agency leadership

Act as a trusted advisor to partners, translating their needs into concrete service improvements and revenue opportunities using Via's full platform, including

, to make the case for better transit

Build deep, long-term relationships with partners by identifying pain points, providing solutions, and recognising opportunities for service growth

Analyse service performance data on a daily, weekly, and long-term basis to deliver actionable recommendations that improve quality, efficiency, and growth

Negotiate complex, multi-year contract renewals and service expansions that increase year-on-year revenue across your portfolio