ServiceNow Developer

Proven experience in full portal development within the ServiceNow platform.

Expertise in workflow design to streamline processes and enhance user experience.

Strong background in performance analytics, particularly in the context of federal implementations on a FEDRAMP Certified ServiceNow platform.

M9 Solutions, LLC (M9) is a Federal contractor and we comply with all applicable federal laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964.

We also adhere to the affirmative action requirements of the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Section 503 of the Rehabilitation Act, ensuring equal opportunity for veterans and individuals with disabilities.

With 14+ years of proven delivery and steady growth, M9 Solutions is a unique small business with credible past performance and key capabilities offering project management services, solution architects, business analysts, program managers, technical architects, and technical consultants.

Sustain and enhance ServiceNow environments to ensure optimal performance and reliability.

Continuously synchronize, secure, and optimize foundation data, including user, organizational, and Customer Service Management (CSM) data.

Manage compliant data archiving processes to maintain data integrity and compliance.

Plan and execute controlled data migrations and platform upgrades across development, QA, training, and production environments.

Collaborate with cross-functional teams to align with the Software Development Life Cycle (SDLC) and release management standards.