Workers Compensation Claims Representative | Dedicated Client | Multiple Jurisdictions & Licensing Required | Remote - Central or Eastern Time Zone

High school diploma or equivalent; a college degree or relevant certifications including licensing.

Excellent written and verbal communication skills.

Strong analytical skills with attention to detail and accuracy.

Ability to manage multiple claims simultaneously and prioritize workload effectively.

Proficiency with claims management software and Microsoft Office Suite (Excel, Word, Outlook).

to join our team. The ideal candidate will have at least

1 year

of claims handling experience

, with a strong background in jurisdictional regulations and processes. This position is responsible for managing and processing workers' compensation claims, ensuring timely and accurate decisions while adhering to all applicable laws and regulations.

We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.

experience with Medical Only & Minor Lost-Time

handle a capped caseload of workers' compensation claims, from inception to resolution, ensuring adherence to company procedures, industry best practices, and regulatory requirements.

Negotiate settlements of claims within designated authority to reach claim resolution.

Provide clear and effective communication with the claimant and client.

Reporting claims to the excess carrier and responding to requests of directions in a professional and timely manner.

Maintain accurate and comprehensive records in the claims management system, documenting all actions, decisions, and correspondence related to each claim.