Technical Services Manager

Proven team leadership skills, supporting customers and third parties to achieve objectives.

At Axon, we Aim Far.

We think big with a long-term view because we want to reinvent the world to be a safer, better place.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment.

Axon will not respond to inquiries for other purposes.

$74,250

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$118,800 CAD

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

As a Technical Services Manager, you will be a vital team member responsible for leading the deployment of network, hardware, and software solutions for Axon's Fleet systems.

This post-sale, customer-facing, front-line role requires efficiency in deployment, management of third-party installations, and ensuring an exceptional customer experience and continued support.

Lead and coordinate Fleet installations, ensuring efficiency and a positive customer experience.

Keep 3rd party installers and Axon customers updated on installation status through daily reports and stand-up meetings.

Deploy hardware and software solutions in a dynamic environment with minimal assistance.

Provide guidance to customers on optimal hardware placement, tailoring solutions to enhance workflows and ensure compliant data collection.