Sr Technical Account Manager, Enterprise

7+ years of experience working with Major City or Enterprise-level customers

Proven track record of successfully managing customer relationships and technical projects

Understanding of SAAS, Cloud providers/solutions, Virtualization, Storage

Knowledge of routing and switching methodologies, Wi-Fi, telecommunications, and Internet technologies

for clients with varying levels of IT knowledge and skillset

Knowledge of CCTV, VMS, and IP cameras

Competitive salary and 401k with employer match

Discretionary paid time off

Paid parental leave for all

Medical, Dental, Vision plans

Fitness Programs

Emotional & Mental Wellness support

The Technical Account Manager will own the day-to-day relationship with one of Axon’s key customers to a build long-term, strategic partnership.

As the main point of contact for your customers, you will be looked upon to provide best practices and technical expertise to help your stakeholders achieve their operational goals using Axon’s products.

You will also work closely with multiple cross-functional teams by providing invaluable insight into your customer’s needs and challenges, helping influence and guide internal product roadmaps and projects.

Reports to: Director of Professional Services, Enterprise

Achieve mastery of all Axon technologies / products, specifically Fusus, body cameras and Draft One

Use exceptional written and oral communication skills to effectively lead business and technical presentations, demonstrations and conversations with VP-level audiences within your account