Community Relations Associate

1+ years of experience in customer success, client services, relationship management, account management, hospitality, recruiting, operations, financial services, consulting, or another customer-facing environment.

Demonstrated ability to build positive relationships and provide thoughtful support to customers, or other stakeholders.

Interest in learning about investing, venture capital, financial markets, startups, or related business topics.

Experience using HubSpot, Salesforce, or similar CRM platforms.

Experience supporting clients, customers, members, investors, advisors, or other external stakeholders.

Exposure to financial services, investing, venture capital, wealth management, banking, consulting, or related industries.

We offer a flexible, employee-first benefits program designed to support your health, financial well-being, and life outside of work. Benefits begin shortly after hire and are designed to give you choice and flexibility based on your needs.

Comprehensive health coverage

with multiple plan options, including employer-funded deductible support and HSA contributions

Dental and vision plans

with multiple coverage tiers

Tax-advantaged accounts

As a Community Relations Associate at Alumni Ventures, you'll play a vital role in supporting our investor community while gaining hands-on exposure to venture capital, startup investing, investor relations, and fund operations.

This role sits at the intersection of customer success, relationship management, investor communications, and financial services.

You'll work closely with prospective and existing investors, Managing Partners, Community Managers, and cross-functional teams to support fundraising initiatives, investor engagement activities, and operational processes.

You'll help individuals navigate their journey with Alumni Ventures—from initial interest through investment and ongoing engagement—while developing expertise in client service, investor relations, venture capital, and business operations.

While prior venture capital experience is not required, successful candidates are often interested in investing, entrepreneurship, startups, financial markets, or business strategy and are excited to learn about the venture capital ecosystem.

Investor & Community Support

Alumni Ventures is one of the world’s most active venture capital platforms, with $1.4B+ in assets raised and investments in 1,600+ companies. Our network of 850,000+ members and 40+ dedicated investors connects accredited individuals to high-quality venture deals—typically reserved for institutions—through our alumni-driven communities and diversified co-investment strategy. With offices in Boston, New York, Chicago, Menlo Park, Manchester, NH, London and Tokyo we’re rapidly growing and committed to fueling entrepreneurial success while developing the next generation of VC professionals.

We believe our best work happens when we’re together. AV operates as a 5-day-a-week, in-office culture because collaboration, mentorship, and shared momentum matter.

Regardless of title, this is what great looks like at AV.

Put team and stakeholders first.

We win together and measure success by the value we create for our investors, founders, and each other.