AI Transformation Consultant

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

The world of customer experience is being fundamentally reshaped by AI, and our customers need more than technology.

They need a trusted partner who can connect the dots between what's technically possible and what's strategically meaningful.

As an AI Transformation Consultant, you sit at the intersection of innovation and business strategy.

You deeply understand AI and CX technology, from large language models and agentic architectures to orchestration platforms and integration patterns, but your real superpower is translating that knowledge into boardroom-ready insights.

You help our customers see not just what our technology does, but why it matters for their business, their customers, and their competitive position.

You work hand-in-hand with our Sales, Presales and Customer Success teams, acting as the strategic bridge to our Innovation and R&D teams.

NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.