SMB Solutions Engineer, Client Management

Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making

Minimum 2+ years of professional experience, with a strong preference for experience in Solutions, Consulting, or similar customer-facing technical roles.

Deep understanding of AI LLMs and GPTs, and the ability to articulate their business applications.

Proven ability to effectively influence senior-level operations decision-makers.

Proficiency in developing product demonstrations, including designing and presenting from decks, briefs, and whiteboards.

.

.

If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role

.

Own the technical side of the ACM sales cycle: demos, workflow configuration, and solution design for agency and professional services buyers.

Build vertical-specific demo environments for primary verticals—Advertising & Marketing, Media, Digital Services, Design & Creative, and PR—that let AEs compress time-to-proof on every call.

Translate customer pain into specific product configurations; show a Head of Delivery exactly how the Notice/Recommend/Approve loop works for their brief intake process, not a generic walkthrough.

Drive AI Teammate activation post-close; your job doesn't end at the signature—you make sure the portal has real client activity and AIT consumption is running before you hand off.

Partner with AEs on multi-stakeholder deals where the technical design or workflow architecture determines whether the deal closes.

Gather customer feedback and feed it directly to the product team; you're one of the first people in the field with this product and what you hear matters

Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.

Join Asana’s Talent Network

to stay up to date on job opportunities and life at Asana.