clutch

Customer Service Delivery Advocate

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At a Glance

Location
Ottawa, Ontario, Canada
Experience
1+ years
Posted
2026-03-05T15:11:48-05:00

Key Requirements

Domain Knowledge

  • Automotive
  • Education

Benefits & Perks

Health Insurance

per hour Benefits : Comprehensive benefits plans include healthcare, dental care,

Requirements

Education:

High school diploma or equivalent

Experience:

1+ years experience in the automotive industry an asset

2+ years of customer-facing experience

Comfortable driving longer distances

Compensation & Benefits

Wage:

$24 per hour

Benefits

: Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage; start from day 1. (Applicable for Permanent Full-Time)

Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email talent@clutch.ca

Responsibilities

We are on a mission to build a world-class team that drives innovation, growth, and excellence. As we scale rapidly, we are looking for a

Customer Service Delivery Advocate

to be the face of our company at our first retail location in

Bayshore Mall, Ottawa

! Since our entire car-buying process is online, you’ll be the first Clutch employee our customers meet when they pick up or sell their vehicle. You'll have the freedom to go above and beyond to make sure every customer has a great, unique experience in this dynamic customer and transportation role.

About the Company

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car-buying experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit

clutch.ca

.