heartflowinc
Implementation Manager - West
At a Glance
- Location
- United States
- Work Regime
- remote
- Experience
- 3+ years
- Compensation
- s an estimated base salary of $100,000 - $120,000 and discretionary commission-
- Posted
- 2026-05-12T17:00:36-04:00
Key Requirements
Required Skills
Domain Knowledge
- Clinical
- Education
- Engineering
- Healthcare
- Medical
Requirements
Customer-focused and highly adaptable mentality.
Knowledge of hospital operations and hospital implementation of new technologies.
Responsible and accountable, with ability to manage multiple projects involving customers and colleagues from a wide range of technical and clinical backgrounds.
Digital health technologies
Healthcare management
Relevant health industry experience for integrating new technologies
Responsibilities
Lead Heartflow’s implementation process for integrating our technology into new customer accounts.
Manage implementation projects for new products or features to the commercial team and customers.
Provide end-user and commercial team training on Heartflow products and CT data requirements to customers in accordance with specific training plans.
Provide clinically- relevant and technical information and solutions in response to inquiries regarding use of HF technologies.
Document and track customer feedback, training, complaints, and resolutions in Heartflow’s Customer Relationship Management system and help improve knowledge base for customer issues.
Understand issues, questions, and challenges of our customers and commercial team and help design and develop solutions, data insights, and tools to support commercial growth.