Network Operations Engineer Tier 3 SR|Req#4488

Degree: Technical BA/BS degree;

Experience: 7 years with bachelor’s degree;

Commensurate: High School diploma or associate degree with a minimum of 10 years performing as a Network Operations

Support Engineer supporting large, complex networks in a Network Operations Center environment;

Specific Skills: Experience with DoD IT security requirements; proficient with MS Office Suite (Word, Excel, PowerPoint, Visio);

Medical, Dental, and Vision Insurance

401(k) Savings Plan

Paid Time Off (PTO) & 11 Paid Holidays

Life and Disability Insurance

Education and Professional Training

Flexible Spending Accounts (FSA)

Provides touch labor for all network devices.

Oversees monitoring of network assets per SLAs.

Performs break/fix and maintenance activities.

Deals with more complex network issues, requiring a deeper understanding of the support IT infrastructure. Monitors network dashboards, analyzing problems, troubleshooting escalated incidents, coordinating, and reporting all operational information concerning the enterprise network infrastructure.

Common tasks include resolving configuration issues and account administration.

Provides subject matter expertise for LAN, WAN, firewalls, and other network technologies.

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT solutions provider with 25+ years of stellar performance. Our expertise spans Agile Software Engineering, Cloud Solutions, Cybersecurity, and IT Managed Services.

With a 98% customer retention rate, ActioNet is proud to be named a Top Workplace for 12 consecutive years (2014–2025).

Why ActioNet?

At ActioNet, our Passion for Quality is at the heart of everything we do:

Commitment to Employees: A great place to work with ongoing investment in our people.

Commitment to Customers: Driving and sustaining service delivery excellence.