hubinternational
Client Services Associate
At a Glance
- Location
- Norwell, Massachusetts, United States
- Work Regime
- hybrid
- Employment
- Full time
- Posted
- 2026-08-13
Key Requirements
Required Skills
Requirements
One year experience in employee benefits account management
Compensation & Benefits
At HUB International, we are invested in your success - both inside and outside of work. Our benefits are designed to support your well-being, fuel your growth, and help you build a secure future. We believe that when our people thrive, our clients and communities do too.
We are committed to continuous learning and career momentum. Whether you are just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you move forward with confidence.
Medical, Dental, Vision, and Prescription Drug Coverage
Health Plan Reimbursement Program
Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
Responsibilities
Assist the CRM in client retention and building relationships with key client personnel.
Acquire a thorough understanding of client’s business, insurance objectives, and benefit program.
Assist the CRM in the daily management of client accounts including claims questions, administrative issues, client requests and keep CRM informed of status.
Prepare benchmark reports and supplemental sales materials for presentation to clients.
Implementation and carrier coordination and completion of new business/carrier change application forms and confirmation of carrier enrollment materials.
Implement and coordinate value added services offered to client (ThinkHR, Choosewell, etc).