hubinternational

Client Services Associate

At a Glance

Location
Norwell, Massachusetts, United States
Work Regime
hybrid
Employment
Full time
Posted
2026-08-13

Key Requirements

Required Skills

Microsoft Office

Requirements

One year experience in employee benefits account management

Compensation & Benefits

At HUB International, we are invested in your success - both inside and outside of work. Our benefits are designed to support your well-being, fuel your growth, and help you build a secure future. We believe that when our people thrive, our clients and communities do too.

We are committed to continuous learning and career momentum. Whether you are just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you move forward with confidence.

Medical, Dental, Vision, and Prescription Drug Coverage

Health Plan Reimbursement Program

Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)

Responsibilities

Assist the CRM in client retention and building relationships with key client personnel.

Acquire a thorough understanding of client’s business, insurance objectives, and benefit program.

Assist the CRM in the daily management of client accounts including claims questions, administrative issues, client requests and keep CRM informed of status.

Prepare benchmark reports and supplemental sales materials for presentation to clients.

Implementation and carrier coordination and completion of new business/carrier change application forms and confirmation of carrier enrollment materials.

Implement and coordinate value added services offered to client (ThinkHR, Choosewell, etc).