Product Operations Technical Specialist, Air Defense

2+ year of technical support experience with a focus on final-tier customer concern support.

Experience supporting and/or performing incident driven workflows requiring analysis, triage, and prioritization.

Experience with observability tooling such as DataDog, Grafana, and Victor Ops; exposure to software development tooling such as Git and Jira.

CompTIA Network+, CCNA, Linux+).

Proven ability to master a technical system and support it in operational environments.

We cover full cost of medical insurance premiums for you and your dependents.

As a Product Operations Associate on the Air Defense team, your mission is to do whatever it takes to maintain the health of our deployed Air Defense technology.

You will be responsible for identifying, triaging, escalating, and managing resolution of all incidents across our deployed fleet of systems.

You should have an aptitude for debugging and an appetite for real-time response, rapid resolution, and root-causing complex issues on electromechanical systems.

If you are passionate about ground-breaking technology, contributing to the national security mission, interacting alongside professionals that span a wide-range of disciplines, and providing best-in-class product operations oversight, Anduril is interested in speaking with you.

Sustain Anduril’s Air Defense deployments by combining an understanding of our customers’ missions with deep knowledge of our products and integrations.

Triage, diagnose and conduct root cause analysis of product incidents; drive post-mortem actions including providing status visibility through resolution.

The Air Defense team builds robots that find other robots and knock them out of the sky. At a time when air superiority can no longer be taken for granted, the Air Defense team provides mission critical capabilities to warfighters. From detection to tracking, identification, deterrence, and defeat, our family of networked sensors and effectors enables our customers to rapidly close the kill chain against a broad range of UAS threats. Working across product, engineering, business development, logistics, operations, and mission success, the Air Defense team develops, tests, deploys, and sustains the Anduril Air Defense Family of Systems in challenging operational environments worldwide.