Staff Technical Program Manager, Site Reliability Engineering

8+ years in technical program management, engineering management, or a comparable technical role partnering with software engineering teams

Proven track record leading large-scale, cross-team platform initiatives through ambiguity and change

Strong knowledge of production change management, software development lifecycle, and reliability metrics (SLOs, SLIs)

Skilled at shaping roadmaps and managing dependencies

Able to query and interpret metrics, logs, or other data sources to inform decisions and communicate risk

Hands-on or close-partner experience with Kubernetes, cloud networking, or observability stacks (metrics, logs, tracing, alerting)

Drive Program Planning & Execution – Define program scope, milestones, and success criteria with SRE engineers and leaders.

Manage dependencies across platform teams, keep work clearly tracked in Jira, and deliver on time

Strengthen Production Reliability – Lead change management and launch readiness programs.

Partner with SREs and product teams to define and operationalize SLOs/SLIs, and use incident data, metrics, and capacity signals to drive prioritization and continuous improvement

Lead Cross-Functional Coordination – Align SRE with Security, Compliance, Cloud platform, and other engineering teams.

Coordinate cross-team incident response, ensure clear follow-through, and build trust as the go-to driver of complex, multi-team efforts

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our

Leadership Commitment,

guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone.