Worker Engagement Specialist

Social compliance or labour rights background with knowledge and experience in supply chains, corporate sourcing, ethical procurement, grievance mechanisms, social impact, sustainability, international development, social impact tech, and/or business and human rights

5+ years’ experience working within the global supply chain industry, delivering social or labour impact projects

Organized, conscientious and accountable

Experience in customer / client services and delivery

Understanding of labour, human and community rights issues in global supply chains

Experience with adopting new technology and train others to do the same

Location:

Rabat, Morocco

Start date

: 2026

External contractor

: If you are interested, please submit your resume, cover letter along with your proposed rates.

C), Cote d'Ivoire, Djibouti, Gabon, Guinea, Madagascar, Mali, Mauritania, Morocco, Niger, Senegal, Togo and Tunisia) with a social compliance background to work with our Client Services team on a freelance or consultancy basis (part-time) and help us effectively collaborate with and service a diverse portfolio of clients and their suppliers in the aforementioned countries.

Working with the Client Services team, they will be responsible for introducing our digital worker engagement programs to suppliers (both virtually and on site when possible), getting management buy-in, training management on the platform usage, engaging with workers and promoting participation, managing grievance cases, and liaising between all stakeholders to achieve positive outcomes for all.

Lead supplier platform training and technical support

Lead case management of grievances in programs that have a digital grievance mechanism - liaising and collaborating with suppliers and brands

Be available for investigation and remediation support if requested by brands

Support the development and updating of supplier and worker onboarding materials

Work smart, have fun and make an impact!

Our purpose is to guide all companies toward a sustainable world

. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Ulula

aims to improve working conditions in mining, manufacturing and agribusiness by sourcing and processing accurate and timely insights directly from workers and communities around the world. Ulula software and analytics platform connects directly and anonymously with our target stakeholders to obtain honest feedback and create more transparent and responsible supply chains. We have projects across the globe including India, China, Peru, South Africa with clients ranging from Fortune 100 companies to NGOs and government departments.

Ulula is a subsidiary of