Data Center Operations Technician

2+ years of experience working with server, storage, compute and network hardware

2+ Years of experience troubleshooting and repairing servers and networking infrastructure

2+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment

Navigating the system’s directories and filing system

User permission configuration

Package installation and software management

As a Datacenter Operations Technician at xAI, you will be responsible for the health of our server and network infrastructure for Data Centers and Global Points of Presence.

You will be responsible for our two most important data center operations metrics: mean time to detect (MTTD) and mean time to repair (MTTR).

You understand all aspects of the equipment you are responsible for to drive efficiencies and optimizations where necessary to simplify and improve our server intake and repair processes.

Performing troubleshooting and monitoring of the servers and network in our data centers and global points of presence

Rack and stack of data center network equipment

Maintain Warehouse inventory and asset management using our internal application.

xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.

Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity.

We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important.

All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.