Implementation Engineer - EMEA

Cybersecurity concepts (attack vectors, kill chain)

Compliance understanding (NIST, ISO, custom policies)

Customer/stakeholder engagement (technical project management, consulting)

Programming (we use Python, any oop is fine)

Configuring & deploying software integrations

High capacity to learn quickly

Work closely with the sales team to conduct smooth transitions from pre- to post-sale phase

Plan and coordinate onboarding projects for new customers, meeting customer business requirements and driving user adoption

Manage short term customer engagements to unblock their technical use cases

Develop and maintain parsers and other scripts/tools to resolve customer’s unique challenges

Collaborate with the product team to prioritize and productize solutions to impactful issues

Build strong relationships with customers, providing exceptional customer service and support