dbtlabsinc
Technical Success Program Manager
At a Glance
- Location
- United States
- Work Regime
- remote
- Experience
- 5+ years
- Compensation
- alary range for this role is: $191,000 - $250,000 USD The typical starting sala
- Posted
- 2026-03-12T08:22:38-04:00
Key Requirements
Domain Knowledge
- Automation
Benefits & Perks
Unlimited vacation time with a culture that acti
ffers a competitive benefits package. RSUs or comparable benefits may be off
Requirements
5+ years of experience in a role where you have built systems and programs or been in a technical customer facing role with demonstrated ability to build for scale
Experience influencing renewal, retention, or expansion metrics
Energized by building something from 0 to 1 and then scaling it
Strong systems thinking and automation mindset combined with ability to zoom out, define strategy, and then execute
Highly autonomous and comfortable operating in ambiguity - you enjoy building the plane while flying it
Comfortable presenting technical concepts to a wide range of audiences, including live webinars and recorded content
Compensation & Benefits
Unlimited vacation time with a culture that actively encourages time off
401k plan with 3% guaranteed company contribution
Comprehensive healthcare coverage
Generous paid parental leave
Health & wellness stipend
Flexible stipends for:
Responsibilities
Scaled Success Strategy & Operating Model
Define and continuously evolve our low-touch engagement strategy
Design customer journeys, success milestones, and intervention triggers
Determine automation vs. 1:many vs. human engagement
Define tooling, data signals, and future headcount needs
Create durable systems, not one-off programs
About the Company
dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 90,000 teams every week, driving data transformations and AI use cases.
As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Platform customers, including AstraZenica, Sky, Nasdaq, Volvo, JetBlue, and SafetyCulture.
We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners:
Reliable, high-quality data is the fuel that propels AI-powered data engineering.
AI is changing data work, fast. dbt’s data control plane keeps data engineers ahead of that curve.
We empower engineers to deliver reliable, governed data faster, cheaper, and at scale.