aviva
Customer Service Advisor
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At a Glance
- Location
- UK - Glasgow - Cadogan Street, United Kingdom
- Compensation
- omer Service Advisor Salary - £26,700 - £29,650 Permanent 35 hour Contract Th
- Posted
- 2026-07-29
Benefits & Perks
Time Off
at you put in. 25 days holiday plus bank holidays, and you c
Health Insurance
5 days Aviva-funded Private Medical Benefit to help you get expert support
Requirements
A resilient, enthusiastic and customer‑focused approach
Customer Service or Claims handling experience is desired
‘best of both worlds’
Responsibilities
Acting as the first point of contact for customers calling about their home insurance claims
Providing clear, empathetic guidance and professional support throughout the claims journey
Managing customer expectations and helping guide them through next steps
Confidently using technology and multiple systems to manage claims accurately and efficiently