Sr. Staff Software Engineer, Benefits

Architect and evolve our customer-facing web platforms with a focus on scale, performance, and AI-driven personalization

Design, build, and maintain shared services to enable rapid iteration on product offerings

Implement and optimize key workflows for a best-in-class customer experience.

Write high-quality, well-tested code across the stack, leveraging AI-powered tools to accelerate  development and improve reliability

Support, mentor, and up-level fellow engineers on the team, helping to establish best practices for AI-native design patterns.

Partner cross-functionally with Marketing, Sales, Operations and leadership to translate business needs into technical solutions that fit our needs now and in the future.

Our cash compensation amount for this role is targeted at $225,000 - $275,000  for San Francisco, New York, and Seattle, $205,000- $255,000 in Los Angeles, $185,000 - $235,000 in Denver, and $200,000 - $250,000 CAD for Toronto, Canada. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately

2-3 days

per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

As a Staff Software Engineer on the Benefits Advisory team, you will drive key architectural improvements to Gusto's benefits platform as we transition to an AI-native company. This is a full-stack role where you will design and build platform capabilities that enable customers to explore, apply for, and maintain their benefits within your product area.

Your work will focus on transforming our benefits opportunity, shopping and renewal flows, creating clear system boundaries that enable efficient reuse and increased scalability, allowing the ability to offer a wider variety of products more quickly. You will design services that continue to scale the organization while enabling novel AI-driven interfaces to deliver a delightful benefits shopping experience.

You’ll operate at the intersection of marketing, sales, and engineering.  If you are passionate about building highly scalable systems that can reason, predict, and personalize to unlock Gusto Benefits’ next phase of sustainable growth, we’d love to have you join our team.

The Benefits Advisory team is building the next generation of infrastructure that powers benefits applications, making it easier than ever to give customers access to the absolute best benefits for their needs.

Our mission is to build a robust system that informs our customers of the most relevant benefits options, making it easier than ever to confidently fulfill benefits that fit our customers current and future needs.. We’re building a world-class technology platform designed to understand customer context in real-time, and continuously improve through data and feedback. This means rapid experimentation, fast learning, and strong cross-functional partnership.

We prioritize quality, observability, and uptime because these intelligent systems are fundamental to Gusto's growth and brand. We partner closely with Marketing, Sales, and Operations to build and connect the AI-powered tools they use every day.