H&M Store Manager - Shoppes at the Bluegrass

Who You Are

Inclusive, positive, creative, and willing to try new things

Passionate for customer service and inspiring it in others

Outcome driven with the planning, engagement, and motivation to bring it to fruition

You have the ability to lift in excess of 20 pounds

Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance

Why You’ll Love Working for H&M

Dynamic, team-driven work environment with a group of unique, diverse, and kind individuals.

Endless growth & development opportunities.

Dress your personality. We encourage you to dress your personality all day, every day.

Did we mention our discount at H&M, &Other Stories, and COS?

Job Status:

Your Day to Day*

Sales and Profit

Regularly analyze and follow up on Sales & Profit KPIs and take actions accordingly to maximize results

Ensure store operations, H&M standards, and best practices are followed including proper scheduling to maximize conversion and enable commercial activities (Move, Sales, Events, Tasks, and Routines, etc.) and excellent customer service keeping within the sales budget of allocated hours

Together with the Area and Store team, prioritize actions and provide feedback on store allocations to secure a good garment level that has a clear impact on selling

Ensure that the maintenance in the store is managed in a cost-efficient way to meet H&M standards and initiate actions accordingly

Overall Job Summary:

The

Store Manager is responsible for reaching the Sales and Profit goals in the Store by setting a plan to deliver the Best Customer Experience. The Store Manager will ensure the Best Team and support their development, work with talent and leadership development and structured performance management for the Store Team based on results, values, and leadership. The Store Manager will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.

This position reports to our Area Sales Manager and has the following direct reports: Store Visual Manager (based on volume), Department Manager, Department Supervisor (based on volume), Visual Merchandisers (based on volume) Cash Office Responsible (based on volume), and Sales Associate.