Vice President - Commercial Legal Affairs

law school and active state bar membership in good standing

At least 15 years of relevant legal experience with an in-house position at technology companies directly supporting a sales organization, preferably during the growth-to-great phase of its lifecycle.

Demonstrated experience in providing both tactical and strategic legal leadership to contribute to overall business initiatives in a collaborative manner.

High level of business acumen with a strategic mindset that can align legal strategies with overall business objectives.

Service-oriented, responsive, professional and strong integrity.

We're committed to building a workplace that reflects the diverse world we serve. At Freshworks, you'll find inclusive teams, flexible thinking, and opportunities to grow your career - while making work better for millions.

If this sounds like a journey you want to be part of, we'd love to meet you. Let's building something refreshing together.

The annual

base salary range

for this position is $330,000 - $405,000 Base Salary.

Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available.

Freshworks is looking for an experienced legal professional with a strong understanding of AI powered SaaS business models to help lead our world-class commercial legal team.

Reporting to the Chief Legal Officer, this role requires a collaborative and pragmatic team player who can proactively lead the global commercial legal team, navigate escalations, design legal operations and drive and manage multiple complex customer negotiations and commercial projects through to completion.  This role requires a balance of strategic judgment and operational excellence, along with the ability to lead through complexity and utilize technology to drive execution at global scale.

You will be a core member of the Legal leadership team, partnering closely with peer leaders, including Deals Desk and Field Sales, as well as executives across Product, Engineering, and Finance.

This position is responsible for overseeing and managing all aspects of commercial transactions and agreements that impact the organization and leading that team in the provision of solutions-oriented, pragmatic and proactive legal advice.

The Vice President will serve as a trusted legal advisor and business partner to clients across the organization, ensuring that all commercial activities are conducted in compliance with relevant laws and regulations.

Lead a team of commercial attorneys responsible for structuring, drafting, reviewing, and negotiating a wide range of commercial agreements applicable to a SaaS company, including MSAs, DPAs, vendor agreements, professional services agreements, and partnership, distributor & reseller agreements.  The VP will direct and participate in high-stakes negotiations with external parties, ensuring that the company's interests are protected while maintaining positive business relationships and driving deal closure.

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There’s another option. Freshworks. With a fresh vision for how the world works.

Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations.

Fresh vision. Real impact. Come build it with us.