Manager, Marketplace - DashPass Strategy & Operations

You have 6-8+ years of experience in strategy, operations, product, growth or other related areas.

You can both build the overarching strategy and dive deep into specific issues and processes to drive continuous improvement.

DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers.

We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers.

The Strategy & Operations Manager, DashPass role is focused on building new benefits that we can deliver to our DashPass subscribers.

This includes developing the overarching strategy, incubating new ideas, and working with a cross functional team to bring these ideas to life.

On a typical day, you might lead a new initiative, run and refine experiments to improve subscriber retention, dive into data to explain market performance at the lowest level of detail or metric trends, think up new ideas and translate them into an actionable test, and make sure we never stop learning & executing.

We are currently operating in a hybrid model, some time in-office and some time remote but it is quite flexible!

Innovate and work on support strategy within the DashPass business.

Work cross-functionally with teams across DoorDash to build, launch, and scale new opportunities.

DoorDash is looking for a Strategy & Operations Manager to help build our DashPass subscription business. DashPass is DoorDash's fastest growing and highest priority areas, which means you'll influence some of the key parts of our subscriber's experience, generate key insights and test new products. Together, we are building the world’s most valuable subscription product to attract and retain DoorDash’s most loyal customers.