Senior GTM Systems Administrator

Experience with Chargebee, Agency, DocuSign, Customer.io, Gong, and/or Zendesk.

5+ years of experience administering Salesforce in a professional environment; Salesforce Certification is considered an asset.

Experience working with Salesforce and connected GTM technologies, including CPQ and marketing automation platforms.

Experience supporting GTM systems within a fast-growing SaaS organization, with an understanding of how CRM platforms integrate with billing systems, data warehouses, and other business applications.

Demonstrated experience delivering system enhancements, configurations, and support requests in alignment with established priorities and service level agreements (SLAs).

Experience troubleshooting and resolving system configuration, integration, and user support issues independently, while knowing when to escalate more complex challenges.

Experience creating and maintaining clear documentation, knowledge base articles, or training resources that enable users to effectively utilize GTM systems.

Senior GTM Systems Administrator

to support and continuously improve the go-to-market systems that power Marketing, Sales, and Customer Success.

Senior Manager, GTM Systems

, you'll own the day-to-day administration of our GTM technology stack, configuring, maintaining, troubleshooting, and optimizing the systems our teams rely on.

You'll manage inbound requests, resolve technical issues, implement system enhancements, and identify opportunities to automate repetitive processes and improve efficiency.

This is a hands-on role that works closely with cross-functional teams to deliver reliable system support while enabling users through clear documentation and self-service resources.

Blue J is the leading generative AI solution for tax professionals and one of Canada's fastest-growing AI companies. Headquartered in Toronto, we're a high-growth B2B SaaS company building industry-leading tax research software that helps accountants find accurate answers to complex tax questions with greater speed and confidence.

Backed by a $122M USD Series D funding round, we're scaling rapidly across North America and the UK while continuing to push the boundaries of what's possible with AI. By combining advanced technology with deep tax expertise, we empower tax professionals to work more efficiently, make better decisions, and deliver greater value to their clients.